1111 Bat Terms and Conditions
— Know Before You Play

Welcome to 1111 Bat, an online casino and sports betting platform operated for players in Bangladesh. These Terms and Conditions govern all use of the 1111 Bat website, mobile interface, games, betting services and any other features available through the platform.

By accessing the 1111 Bat platform, creating an account, making a deposit or placing a bet, you confirm that you have read these terms in full and that you agree to be bound by them. This agreement takes effect from the moment you complete registration.

If you are accessing 1111 Bat on behalf of another person, you confirm that you have the authority to bind that person to these terms. In practice, accounts are personal and non-transferable — each account must be registered and used by the individual whose details are provided during registration.

These terms should be read alongside the 1111 Bat Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and the platform.

To access the full range of 1111 Bat services — including live dealer games, slots, Keno, sports betting and the VIP Club — you must register a player account. Registration is free and takes under two minutes.

When registering, you must provide accurate and complete information. This includes your full name, date of birth, contact details and the mobile number linked to your bKash, Nagad or Rocket account. Providing false information during registration is a breach of these terms and may result in account suspension.

You are responsible for keeping your login credentials secure. Do not share your password with anyone. 1111 Bat will never ask for your password via email, chat or phone. If you believe your account has been accessed without your authorisation, contact support immediately.

• One account per person — duplicate accounts are not permitted
• Account details must match the payment method used for deposits and withdrawals
• Accounts are non-transferable and cannot be sold or gifted to another person
• You are responsible for all activity that occurs under your account

1111 Bat reserves the right to request identity verification at any point. This may include a copy of a government-issued ID or confirmation of your mobile payment account.

You must meet the following eligibility requirements to register and use 1111 Bat:

• You must be at least 18 years of age
• You must be accessing the platform from a jurisdiction where online gambling is not explicitly prohibited for personal use
• You must not be a current employee, contractor or close family member of a 1111 Bat employee
• You must not be registered on any self-exclusion list that covers online gambling platforms

1111 Bat is designed and operated primarily for players based in Bangladesh. The platform's payment integrations, customer support and game selection reflect the preferences and needs of Bangladesh players. If you are accessing the platform from outside Bangladesh, it is your responsibility to ensure that doing so complies with the laws of your location.

Age verification may be requested at any time. If you are unable to confirm that you meet the minimum age requirement, your account will be suspended and any balance held pending the outcome of the verification process.

1111 Bat supports deposits via bKash, Nagad and Rocket — the three most widely used mobile payment services in Bangladesh. Deposits are credited to your 1111 Bat balance instantly in most cases.

The minimum deposit amount is ৳50. There is no maximum deposit limit imposed by the platform, though your mobile payment provider may apply their own transaction limits.

• Deposits must be made from a payment account registered in your own name
• Third-party deposits — where someone else funds your account — are not permitted
• 1111 Bat does not charge fees on deposits, though your payment provider may apply their own charges
• Deposits made in error cannot always be reversed — contact support immediately if you deposit the wrong amount

All deposits are processed in Bangladeshi Taka (BDT). Your 1111 Bat account balance is displayed in BDT. There are no currency conversion fees because the platform operates exclusively in BDT for Bangladesh players.

Withdrawal requests on 1111 Bat are processed to the same bKash, Nagad or Rocket account used for your most recent deposit. This policy exists to prevent fraud and ensure that funds are returned to their rightful owner.

The minimum withdrawal amount is ৳100. Withdrawal requests are typically processed within the same business day. Processing times may be longer during peak periods or if your account requires additional verification.

• Withdrawals are only paid to payment accounts registered in your name
• Identity verification may be required before your first withdrawal is approved
• Bonus funds cannot be withdrawn directly — only winnings generated from wagering bonus funds are eligible for withdrawal, subject to wagering requirements being met
• 1111 Bat reserves the right to delay a withdrawal if there is a reasonable suspicion of fraudulent activity
• Withdrawals requested before wagering requirements are met will result in bonus funds being forfeited

If your withdrawal request is declined, you will be notified by the support team with a reason. In most cases, declined withdrawals are due to incomplete verification or unmet wagering requirements. Contact support if you have questions about a specific withdrawal.

1111 Bat offers a range of bonuses and promotions to both new and existing players. These include welcome bonuses, reload bonuses, free spins, cashback offers and VIP Club rewards. All bonuses are subject to the specific terms listed on the Bonus page as well as the general conditions below.

• Each bonus offer has a wagering requirement — the number of times the bonus amount must be wagered before winnings can be withdrawn
• Bonuses are credited to a separate bonus balance and cannot be withdrawn directly
• Only one bonus can be active at a time unless otherwise stated in the specific promotion terms
• Bonuses are intended for personal use only — using multiple accounts to claim the same bonus is prohibited
• 1111 Bat reserves the right to withdraw a bonus offer at any time without prior notice
• If a bonus is claimed in error or under false pretences, it will be voided along with any associated winnings

Wagering requirements vary by promotion. The standard wagering requirement for welcome bonuses on 1111 Bat is 20x the bonus amount, though individual promotions may differ. Always check the specific terms of each offer before claiming.

VIP Club rewards are governed by the VIP Club terms, which are available on the VIP Club page. Points accumulated through gameplay are non-transferable and have no cash value outside of the redemption options available within the programme.

All bets placed on 1111 Bat — whether on live dealer games, slots, Keno or sports events — are final once confirmed. You cannot cancel or modify a bet after it has been accepted by the system.

• Minimum and maximum bet limits apply to all games and are displayed within each game or betting market
• In the event of a technical error during a game round, the round may be voided and stakes returned
• For sports betting, odds are subject to change before a bet is confirmed. The odds displayed at the time of confirmation are the odds that apply to your bet
• 1111 Bat reserves the right to void bets placed on events where the outcome was already known at the time of betting
• Bets placed using bonus funds are subject to the wagering restrictions of the active bonus

For live dealer games in the Astar Live lobby, the result displayed on screen at the end of each round is final. If you believe a result was recorded incorrectly, contact support within 24 hours with the game round ID and a description of the issue.

For Keno draws, Fortune Tiger, Jungle King and other RNG-based games, results are generated by a certified random number generator. These results are independently verified and cannot be influenced by the platform or the player.

The following activities are strictly prohibited on 1111 Bat. Engaging in any of these behaviours will result in immediate account suspension and may result in the forfeiture of your entire account balance:

• Registering more than one account, or assisting another person in registering a duplicate account
• Using automated software, bots or scripts to place bets or interact with the platform
• Exploiting software bugs, glitches or errors to gain an unfair advantage
• Colluding with other players to manipulate game outcomes or betting markets
• Using the platform for money laundering or any other illegal financial activity
• Providing false information during registration or verification
• Attempting to access another player's account without authorisation
• Claiming bonuses under false pretences or through multiple accounts
• Placing bets on behalf of another person using your account

1111 Bat actively monitors all accounts for patterns that suggest prohibited conduct. If suspicious activity is detected, the platform may freeze the account, request additional verification or suspend the account permanently depending on the severity of the issue.

1111 Bat reserves the right to suspend or permanently close any account at its discretion. Reasons for suspension or closure include but are not limited to:

• Breach of any section of these Terms and Conditions
• Failure to complete identity verification when requested
• Suspected fraudulent activity or money laundering
• Chargebacks or disputed transactions initiated through your payment provider
• Requests from law enforcement or regulatory authorities

If your account is suspended, you will be notified by email or through the support channel. In cases where fraud is suspected, 1111 Bat may withhold the account balance pending investigation. If the investigation concludes that no wrongdoing occurred, the balance will be released.

You may also request to close your own account at any time by contacting the support team. If you close your account voluntarily, any remaining balance will be returned to your registered payment account after standard verification checks are completed.

1111 Bat collects and processes personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection and use of your data as described in that policy.

The data collected during registration and account use — including your name, contact details, payment information and gameplay history — is used to operate your account, process payments, verify your identity, prevent fraud and improve the platform.

1111 Bat does not sell your personal data to third parties. Data may be shared with payment processors, identity verification services and regulatory authorities where required by law. All data is stored securely and access is restricted to authorised personnel only.

For full details on how your data is collected, stored and used, please read the Privacy Policy.

1111 Bat is committed to promoting responsible gaming. The platform provides tools that allow players to manage their gambling activity, including deposit limits, session time reminders and self-exclusion options.

If you feel that your gambling is becoming a problem, you are encouraged to use the self-exclusion feature available in your account settings. Self-exclusion can be set for a defined period or indefinitely. During a self-exclusion period, you will not be able to log in, deposit or place bets.

• Deposit limits can be set daily, weekly or monthly
• Session time reminders can be configured in account settings
• Self-exclusion requests are processed within 24 hours
• Players on self-exclusion will not receive promotional communications

For more information on responsible gaming tools and resources, visit the Responsible Gaming page.

1111 Bat provides the platform on an "as is" basis. While every effort is made to ensure the platform is available and functioning correctly at all times, 1111 Bat does not guarantee uninterrupted access or error-free operation.

To the maximum extent permitted by applicable law, 1111 Bat shall not be liable for:

• Loss of winnings due to technical errors, provided the error is not the result of platform negligence
• Losses resulting from unauthorised access to your account where you failed to keep your credentials secure
• Indirect, consequential or incidental losses arising from use of the platform
• Interruptions to service caused by factors outside the platform's reasonable control, including internet outages or payment provider downtime

In all cases, 1111 Bat's liability to you shall not exceed the total amount deposited by you in the 30 days preceding the event giving rise to the claim.

1111 Bat reserves the right to update, modify or replace any part of these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "Last Updated" date at the top.

It is your responsibility to review these terms periodically. Continued use of the 1111 Bat platform after changes are published constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

For significant changes that materially affect player rights or obligations, 1111 Bat will make reasonable efforts to notify registered players via email or an in-platform notification before the changes take effect.

If you have any questions about these Terms and Conditions, or if you need clarification on any specific point, the 1111 Bat support team is available 24 hours a day, seven days a week.

You can reach the support team via the live chat feature available on the platform, or by emailing [email protected]. When contacting support about a terms-related query, please include your account username and a clear description of your question so the team can respond efficiently.